At Domuraa Groups, customer satisfaction is our top priority. If you receive a product that is incorrect or damaged, you may request a return or refund within 5 days of delivery.
Conditions for Returns and Refunds:
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The product must be in its original condition, unused, and in the original packaging.
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You must provide proof of purchase and clear evidence (such as photos) of the damage or incorrect item received.
Steps to Initiate a Return/Refund:
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Contact our customer support team within 5 days of delivery via [Contact Email/Phone].
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Provide your order details and supporting evidence.
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Our team will review your request and guide you through the return or refund process.
Please note that we do not accept returns or refunds for any reasons other than incorrect or damaged items.